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Outlook 2003 & 2007 Notification Issue

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17 years 7 months ago #19969 by TheBishop
And it still doesn't work?
Hmm. I've turned it on in my Outlook here to have a play...
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17 years 7 months ago #19976 by Lindows
Replied by Lindows on topic Hello
Trying going to Administrative tools, and check your services. check and make sure the windows sound driver is on.
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17 years 7 months ago #19978 by sose
Sorry zippy for misunderstanding u. I am bit sensitive with monetary issue s becos I studied economics. now I know it is a joke , but nevertheless I would have still sued u if I made it work and u refuse to pay. :lol: :lol: :lol:

I remain
sose

We are africans and we are networkers
Africa is sweet
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17 years 7 months ago #19982 by ZiPPy
Sose,

I don't think a post on a forum stating, "I will pay you" will hold up in any court system. So you can sue away!! :lol:


Cheers,

ZiPPy

ZiPPy
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16 years 5 months ago #25630 by atxgiant
Replied by atxgiant on topic Did anyone find a Fix
Did anyone ever find a fix for this?
This is the problem I am having.

ALL SETTINGS IN the control panel in Sounds and Audio devices are correct (please don't tell me about this again, this is all I have found for answers and it is not the problem). If the person just happens to get a sound when an email shows up it is just the beep from the PC speaker. Did I say that the settings in control panel in Sounds and Audio devices are correct.

When I log out of the workstation and login as myself and send myself and email it works fine just as this one user and she is being
a real pain about it and she is telling everyone else about this problem and now I am getting a bunch of people that did not relize that this was a problem coming up to me and saying, "Hey is there something wrong with the computers I only get a beep when my email shows up too". I have been unable to find a fix for this so if anyone has any ideas besides going into control panel in Sounds and Audio devices. Could you please let me know.

Thanks

ATXGiant
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16 years 5 months ago #25634 by KiLLaBeE
Replied by KiLLaBeE on topic Re: Did anyone find a Fix

....she is being a real pain about it and she is telling everyone else about this problem and now I am getting a bunch of people that did not relize that this was a problem coming up to me and saying, "Hey is there something wrong with the computers I only get a beep when my email shows up too".


LOL...gotta love end users.

Tell them that Outlook is working as designed, that this is not a bug or defect but rather a feature found in very rare versions of Outlook in very rare instances.

All jokes aside, I don't think anyone found a fix (unless ZiPPy found a fix and moved on)....but something that I've found to work magic on Outlook (and that you didn't mention as a troubleshooting step) are Outlook command-line switches. There is no specific command line switch that targets this issue, but trying the below switches may work. Only time I experienced your issue was when the sound card on device manager was disabled, but that obviously isn't the case. Only time I receive emails without receiving a notification sound (granted Outlook configurations are correct) is when an email is filtered. So no, I don't know that these switches will fix the issue, but assuming that you've exhausted all logical troubleshooting steps, it won't hurt to try these. I also don't think that these switches will fix the issue, since the issue is wide spread rather than being specific to a user's computer.

You run these by either going to Start > Run, typing Outlook.exe switch or doing the same but in the command prompt.

Example, if you want to run the first switch, you'd type Outlook.exe /firstrun

/firstrun
Starts Outlook as if it were run for the first time.

/cleanfreebusy
Clears and regenerates free/busy information. This switch can only be used when you are able to connect to your Microsoft Exchange server.

/resetnavpane
Clears and regenerates the Navigation Pane for the current profile. Removes all Shortcuts and Favorite Folders. Has the same effect as deleting profilename.xml in your user directory.

I got these switches from here, in case you want to try the others out (although the others seem irrelevent to this issue: www.outlook-tips.net/howto/commandlines.htm

You also may have already tried this to no avail, but in case you haven't, give it a whirl: www.liv.ac.uk/csd/email/outlook/sendreceive.htm#no_alert_mail

I'd love to learn if any of the above solve the issue...I won't be surprised if this issue is experienced in my workplace sometime in the future.

thanks
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