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Error Code 31 in Device Manager
19 years 11 months ago #6003
by Stephanie
Error Code 31 in Device Manager was created by Stephanie
I have an IBM Netvista (Windows 2000 current on SP's and updates) that will not recognize a USB floppy drive (TEAC Corp.). I have checked MS HCL and it is approved and on the list, but I get an error in the Device Manager stating "error code 31 on the floppy drive" and Microsofts knowledge base tells me this means another dependant driver has failed to load, but it gives no indication as to which one. Any idea where I should look first? Any help would be greatly appreciated!
- FallenZer0
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19 years 11 months ago #6006
by FallenZer0
-There Is A Foolish Corner In The Brain Of The Wisest Man- Aristotle
Replied by FallenZer0 on topic Re: Error Code 31 in Device Manager
--Check the below link.
support.microsoft.com/default.aspx?scid=KB;en-us;245386
Look for *CM_PROB_FAILED_ADD*. It gives you the Cause and Troubleshooting.
If it doesn't solve your problem, let us know. Make sure you backup your registry.
support.microsoft.com/default.aspx?scid=KB;en-us;245386
Look for *CM_PROB_FAILED_ADD*. It gives you the Cause and Troubleshooting.
If it doesn't solve your problem, let us know. Make sure you backup your registry.
-There Is A Foolish Corner In The Brain Of The Wisest Man- Aristotle
19 years 11 months ago #6021
by Stephanie
Replied by Stephanie on topic It worked!
Thank you for the link, that fixed the problem! I removed a reg entry regarding the UpperFilters for the floppy and it's working fine.
You saved me a lot of time!
You saved me a lot of time!
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