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Barracuda/Email Server two line 220 response

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15 years 5 months ago #30924 by skepticals
I am trying to configure a Barracuda with an email server that is online and out of my control.

The Barracuda says there is an SMTP error when testing, but gives the 220 message and cuts it off:

Error performing SMTP test:
Connected to mail.site.com:26 session output follows:
220-kia.webwelcome.com ESMTP Exim 4.69 #1 Fri, 10 Jul 2009 08:22:15 -0500
helo spamster.site.com
220-We do not authorize the use of this system to transport unsolicited,


When I telnet to the mail server I get this response:
220-kia.webwelcome.com ESMTP Exim 4.69 #1 Fri, 10 Jul 2009 08:36:07 -0500
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.


Anyone have any thoughts on this?
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15 years 5 months ago #31077 by clusterednetworks
Barracuda's do not communicate well with the exim server and they do not like hard carriage returns in the conf file.You have to edit your conf file on the exim server

change this


smtp_banner = "${primary_hostname} ESMTP Exim ${version_number} \
\#${compile_number} ${tod_full} \n\
We do not authorize the use of this system to transport unsolicited, \n\
and/or bulk e-mail."


to single line like so

smtp_banner = "${primary_hostname} ESMTP Exim ${version_number}"

Ron www.Clusterednetworks.com
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15 years 5 months ago #31078 by skepticals
Thank you for the information! I do not think I have control over that conf file because this is a hosted server that is outside of my control...
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