Neighboorhood bandwidth

They need to split the node if it's that big. You'll never see good speed until they do or until they deploy DOCSIS 3.0 with channel bonding.

To wrap up this thread,

I spoke with Comcast over 10 times and most recently, I was experiencing horrible latency times when connected to any game server. I managed to get the Comcast Rep to tell me that I'm on a huge node, one of the biggest he's seen, consisting of over 800 users. In my area, he said that the average he's seen is around 500 users per node.