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Troubleshoot: Sending mail Problem

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18 years 22 hours ago #18072 by cns
Hi all,
I have the following problem: My customer has a mail server at their site. They are using Alt-N Mdaemon Pro for Windows mail server, cisco 837 ADSL router. Recently, they reported that they can receive email from outside but cannot send mail outside. However, when I change Cisco 837 by a Linksys router, the local mail server can send mail outside.
I have tried to remove all ACL on the router, ADSL connection is ok but still cannot send mail outside. This is my router configuration:


service timestamps debug uptime
service timestamps log uptime
service password-encryption
!
hostname xxxxxxxxxx
!
enable password xxxxxxxxx
!
no aaa new-model
ip subnet-zero
no ip source-route
no ip domain lookup
!
!
no ip bootp server
ip audit notify log
ip audit po max-events 100
no ftp-server write-enable
!
!
ip subnet-zero
!
!
ip dhcp excluded-address 192.168.1.1 192.168.1.10
ip dhcp excluded-address 192.168.1.250 192.168.1.254
!
ip dhcp pool xxxxxxxxxxx
import all
network 192.168.1.0 255.255.255.0
default-router 192.168.1.1
dns-server 203.162.4.190 203.162.4.191
update arp
!
!
!
interface Ethernet0
description <xxxxxxxxxxxxxxxxx>
ip address 192.168.1.1 255.255.255.0
no ip redirects
no ip unreachables
no ip proxy-arp
ip nat inside
hold-queue 100 out
!
interface ATM0
no ip address

no atm ilmi-keepalive
pvc ATM0.1 8/35
encapsulation aal5mux ppp dialer
dialer pool-member 1
!
dsl operating-mode auto
!
interface FastEthernet1
no ip address
duplex auto
speed auto
!
interface FastEthernet2
no ip address
duplex auto
speed auto
!
interface FastEthernet3
no ip address
duplex auto
speed auto
!
interface FastEthernet4
no ip address
duplex auto
speed auto
!
interface Dialer0
description <Connection to Internet via ADSL>
bandwidth 640
ip address negotiated
no ip redirects
no ip unreachables
ip nat outside
encapsulation ppp
dialer pool 1
dialer-group 1
no cdp enable
ppp pap sent-username xxxxxxxxxx password xxxxxxxxxxxxx
!
ip nat inside source list 1 interface Dialer0 overload
ip classless
ip route 0.0.0.0 0.0.0.0 Dialer0
no ip http server
no ip http secure-server
!
access-list 1 permit any
access-list 1 remark The local LAN.
dialer-list 1 protocol ip permit

!
line con 0
exec-timeout 120 0
password xxxxxxxxx
login
no modem enable
stopbits 1
line aux 0
line vty 0 4
exec-timeout 120 0
login local
!
scheduler max-task-time 5000
!
end


Can anyone help me to isolate this problem? Thanks in advance.
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18 years 11 hours ago #18088 by cianid3
have you tried debugging?

access-list 115 permit tcp any any eq smtp

debug ip packet 115

See what that produces
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18 years 1 hour ago #18091 by cns
Hi cianid3,

Thanks for reply me. I fixed it. The problem is i need to set the maximum segment size on dialer0 interface.
regards
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