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VPN Timeout.....ASA5505

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15 years 8 months ago #29682 by timparker
I have a new problem now, I have one of my users that is trying to get and stay connected to our new Cisco equipment. She "disconnects" after anywhere from 3-5 minutes. The location she is in, is the local County courthouse and I am working with their IT guy and both of us are currently scratching our heads......

I can connect with my laptop and work just fine, I have used her laptop and connected just fine. I have used my VPN log in and also used hers.

She is connecting and not doing anything with today's tests and the connection would drop. I can't seem to find any inactivity timeouts that would cause this kind of behavior.

What am I missing?!?!

TIA.
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15 years 8 months ago #29713 by Smurf
Replied by Smurf on topic Re: VPN Timeout.....ASA5505
I have seen it with WatchGuard if the Windows Firewall is enabled. The IKE keep alive messages can sometimes get blocked.

Wayne Murphy
Firewall.cx Team Member
www.firewall.cx

Now working for a Security Company called Sec-1 Ltd in the UK, for any
Penetration Testing work visit www.sec-1.com or PM me for details.
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15 years 8 months ago #29718 by timparker
Hmmm I thought I had that turned off, but I will double check that. Thanks for the idea.....I am out of my own....
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